Created by data science experts working on real business problems

Io-Tahoe was created by the Centrica Innovation Team, to solve British Gas’ dilemma of linking multiple diverse legacy systems to unlock valuable insights from 14 million customer accounts, approximately 2 petabytes of associated customer data.

The team has transformed the technology to deliver a faster and more effective service to customers.

Io-Tahoe has delivered impressive and measurable value in British Gas. Over 8,000 service engineers have the latest customer information taken from traditional customer billing systems - a direct benefit of the ability to access the data lake. The relationship discovery tool enabled a reduction in billing fault analysis time of over 300 billion individual data points from man weeks to hours, resulting in major cost reduction for customer operations.

Want to know more?

We’ve created the Io-Tahoe Business Solution e-brochure to illustrate how Io-Tahoe's smart tools can help unlock value from your data assets.

Io-Tahoe Business Solution e-brochure